Privacy Policy for MADA Community Center

Last Updated: September 13, 2023

MADA Community Center ("MADA Community Center," "we," "us," or "our") is committed to protecting your privacy and the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, disclosure, and protection of personal information we receive from visitors to our website (the "Website").

MADA Community Center is a registered charity in Canada that operates as a food bank, and we take your privacy seriously.

By using our Website, you consent to the practices described in this Privacy Policy. Please take a moment to carefully read this document to understand how we collect, use, and safeguard your personal information.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide voluntarily when you interact with our Website. This may include, but is not limited to:

  • Your name

  • Contact information (email address, phone number, mailing address)

  • Donation information, including payment details

  • Volunteer registration information

  • Communication preferences

1.2 Non-Personal Information

We may also collect non-personal information automatically when you use our Website, such as:

  • Browser information

  • Log data (e.g., IP address, date and time of access, referring website, pages viewed)

  • Cookies and similar tracking technologies (see our Cookie Policy for more details)

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To respond to your inquiries or requests for information

  • To process donations and provide donation receipts

  • To send you updates, newsletters, and other communications related to MADA Community Center's activities

  • To manage and coordinate volunteer activities

  • To improve our Website and services

  • To comply with legal obligations

3. Disclosure of Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • Service providers who assist us in operating the Website and providing our services

  • Law enforcement or other government authorities when required by law or to protect our rights, property, or safety

  • Other third parties when you provide us with explicit consent

4. Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices and Rights

You have the following rights regarding your personal information:

  • The right to access and update your personal information

  • The right to withdraw your consent for certain data processing activities

  • The right to request the deletion of your personal information

  • The right to object to the processing of your personal information

To exercise any of these rights, please contact us using the information provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting a prominent notice on our Website or by other means as required by applicable law.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

MADA Community Center
6875 Décarie Blvd.
Montreal, Québec H3W 3E4
Phone: 514-342-4969
Email: mada@madacentre.com

Please allow us a reasonable time to respond to your inquiries.

By using our Website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Website.